Frequently asked questions

You choose the completion speed: fast (about 1 day), normal (about 3 days), gradual (about 10 days) or custom. Processing starts shortly after payment is confirmed.

By email: you receive a confirmation, then a message when the order is in progress and when it is complete. If you have an account, tracking is also in your customer area.

Yes, as long as the order is not in progress. Write to us with your LQF number and the new target.

Before it starts, yes: write to us quickly with your order number. Once the work has started, it can no longer be cancelled.

Yes. Add one cart line per account or post, each with its own target.

No, never. A username or the post link is enough.

Yes, for the whole duration. If it is private, the team pauses the order and emails you.

We never access your account. For a natural result, choose the gradual speed and quantities consistent with your account’s size.

Yes. It happens on Stripe’s encrypted page; we never see your bank details.

Bank cards (Visa, Mastercard), Apple Pay and Google Pay depending on your device.

Yes, displayed prices are final prices in euros, with no hidden fees.

Enter it in the cart before checkout. One code per order.

Every euro spent earns 1 point, credited once payment is confirmed. You need a customer account.

10 points are worth €1 off. Log in: your points apply in the cart on your next order.

No, your points have no expiry date.

Orders are guaranteed for 90 days: if part of it disappears during that period, the team refills it for free. Write to us with your order number.

If the team cannot complete your order (account deleted, impossible target), you are refunded for the part not completed. Details are on the Refunds and guarantees page.

Log in with your usual email (or username) and password: your history and points are kept.

Use “Forgot password” on the login page: you receive a link to choose a new one.

From your profile, “Delete my account”. Invoices are kept for the period required by law.

On some platforms you can receive a small free quantity (for example a few likes or views) to test the service. The trial is limited to once per account and per email address.